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Management Problems in Hong Kong (and generally in Asian Companies)

One stereotypical image of a Chinese manager / business owner is that they tend to be stingy and would work their employees into the ground. I’ve never worked for a Chinese or Asian company (unless you count Yahoo as Asian :P ), but I have heard enough horror stories and now, my wife works for a local handbag design company in Hong Kong. I get to experience the legendary Chinese management style… second hand. (Phew…)

How’s this for a job change? You are a mid-level designer that makes more than $60K a year in New York, working 5 (or 4.5) days a week. You don’t have a boss to look over your shoulder and the decisions you make in your designs are final, albeit there may be some final, minor changes to suit the buyers’ taste. Now, you moved to Hong Kong! Guess what? You have to work 5.5 days a week! (Yes, working on Saturdays are still the norm here in HK!) You make 1/3 of what you used to make in NY, you have to risk your life and travel to lawless China to visit the factories in order to monitor the making of the samples. You have a time card to punch, when you are late, your vacation time are deducted! Your boss or your boss’s wife literally sit behind you to “look over your shoulders”! You have a 1 hr lunch and it’s restricted to 1 - 2 pm! Your boss has the final say on your design, your opinions are not respected. Sales people in the US tell their customers that they can make changes or ask for new designs anytime, because the Chinese here work 24 hrs! Your boss basically expects you to have no life and work your ass off!
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太子 英文會話,電腦,保習 ~ 香港,九龍,油尖旺

My first post in Chinese!! (Well… the title anyways…) This is basically a test of how good my site is optimized for search engines (SEO), or rather, how poorly are Chinese sites out there optimized. :P

It’s not just a test for SEO though, I do want to tutor (English and Computer / Technology) and get a little income on the side… Education is part of my interest too… besides working on my “environmentally conscious restaurant menus” site, I am also looking into working something out with online learning. One of my favorite online learning site is JapanesePod101.com, I discovered it when I got my first iPod (5.5G Video… Yes, I didn’t think iPod was “ready” until it hit this generation!), and I had listened to it everyday for over a year when I was commuting to and from the Yahoo! office in New York. I absolutely loved (still do) their podcasts and it had definitely improved my Japanese skills by multiple folds! Because of it, I was able to engage in interviews in Japanese over the phone with one of the managers from Yahoo! Japan!! Even after I stopped listening to it (due to lifestyle changes), I still retained so much of what I had learned that I was able to score very close to a passing score on a mock JLPT Level 2 exam. (which from what I was told, is harder than the actual exam!) Once I’ve launched my current project, I will try to see if I can work something out with Jpod101 and may be create an EnglishPod101 for Hong Kong.

Phew… long story… anyways… if you are interested in hiring me for tutoring, then please contact me at 6603-6127, or email clone {dot} of {dot} snake {at} gmail {dot} com, or simply leave a comment below. My name is Nick. A brief summary of myself if you haven’t read any of my other posts on this blog, I was born in Hong Kong, spent my high school / college years in the US, worked for internet giants like Microsoft MSN.com and Yahoo.com after I graduated. I just moved back to Hong Kong in beginning of this year after 16 years of absence, currently working on my own web project, hoping to create something meaningful with my life / time, (because life isn’t just about work and making money)… I hope to create something that Hong Kong people can be proud of to called their own.

Environmentally Friendly, Sustainable food supplies - Crowdsourcing meets Food meets Travel


As mentioned before, I am creating a product that Hong Kong people can be proud of - a community to help people make environmentally friendly choices on food. I have spoken with some business partners and friends and we are all very excited about the idea.

I’ve had this idea for more than a year now, and after leaving Yahoo, I’ve spent time researching into web technologies that would help me achieve this goal. I’ve networked with businesses and industry experts that will help me on different stages of the project… Crowdsourcing, Web marketing, development, Environmental and Social Responsibility professionals, WWF HK, CSR Asia… etc.

Finally, it has come down to one of the last, but very important issue - the domain name. I’m thinking about using this one - currystar.com. I registered this name with the intention of opening this food / menu site. I only put my own personal blog on it because the site wasn’t ready yet and I was learning different web blog / CMS systems.

So, should I use currystar.com? And move my blog back onto the free cloneofsnake.wordpress.com site? Or perhaps one of my other domains - iswack.com or streetwalker2.com

I like currystar.com because I think the name sticks easily, but if I can find a better name that stands out just as good, and is related to food + environment + travel… then I may choose that instead.

Interesting insight into Crowdsourcing at App?e, from their Asia regional Head of Web Marketing

Since the planned move to Japan has been delayed to possibly the end of the year, I have started to send my resume out to local recruiters since early May. Almost immediately, I was contacted for a possible new role at App?e Asia.

Hint: App?e is a fruit. The company is a major consumer electronics company which I have recently become quite fond of. So I was happy to learn from my recruiter that they were planning to add a new role in marketing + data analysis, and they are interested in my skills.

The phone interview from Singapore went very well, we actually started by chatting about current events, how we each felt about the recent Olympic torch relay, the worldwide demonstrations and the Chinese nationals’ reactions. I told him that I found it sad that during the relay in Hong Kong, the crowds booed and yelled at and forcibly tried to stop a small group of protesters trying to raise concern for human rights in Tibet. Also, I found it ironic that Chinese nationals who grew up watching and reading state owned media / propaganda, are now protesting that Western media are “twisting the truth about Tibet to slander China”. (I should stop here, else I’ll go on for hours!)

So anyway, this company is hugely popular all over the world, but it doesn’t have any official stores in the Asia region, hence the need to web marketing as they are selling through their online stores. We spoke briefly about the company’s need for marketing data and my past experience, and things seemed to match up quite well. So well that we could move on and talk about other things again. I told him about my interests in conservation and the environment, and how I’m trying to create a web community that will help steer customers to environmentally friendly restaurants. He asked me if I think App?e is a company that is environmentally friendly! Honestly, I think the company has a great image, but I don’t know how serious they are about being “good” to the environment. I also said that at this point in time, this whole “green” thing has turned into somewhat like a political tool. It is now bad for your company if you are not “green”!

Next, I told him about my research into Crowdsourcing, I explained to him what it is and I told him about my friend Nishiyama-san’s company in Japan. I was really excited because I think App?e customers are known to be quite passionate about the company, and I thought we could really utilize crowdsourcing here to harness the power of their fan base to help the company! This is where it got interesting for me! He told me that although their company’s image seem to be quite open and innovative and user friendly… the fact is, (and we all know it), it is actually quite tyrannical. They like to keep things proprietary, controlled. Part of the reason is because it is run by the founder of the company, and whenever you have a company founder, it is hard to wrestle the control away from him. So, he basically told me, although it would be nice to have their fans help design their future products, it will most likely not happen any time soon.

When I thought about the possibility of working at App?e, I was really excited about how I could get an inside scoop and make more connections for a possible partnership with Cuusoo.com in the future. His response just showed me that it may not be so easy for Cuusoo.com to break into some of these “old style” corporations. Still, I told him that although App?e may not officially embrace customer participation… as part of marketing, it is still good to utilize your fan base to help evangelizing. Besides, crowdsourcing isn’t restricted to just official products, at the minimum, we can still provide “official feedback” to crowdsourced designed after market products!

We ended our ran overtime conversation with my view of an ideal role, their “not so sure if this position will materialize” (budget?), and more save the planet, use less plastic bag talks. (He mentioned that Ikea started charging for plastic bags and its usage dropped by 80%! That sure was impressive, and I would highly suggest supermarkets do the same, however, I think the typical Ikea customer only has to roll their shopping cart to their cars, so shopping bags are really quite useless! I doubt supermarkets can achieve the same results. Still, even a drop of 30% is better than nothing yeah?)

Seems like all the jobs that can get me excited are not based in Hong Kong… sigh… Hong Kong… don’t you have anything exciting to offer?